Staff Capacity and Performance Engineer

Full time Box in DevOps and Sysadmin
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Job Detail

  • Offered Salary Competitive

Job Description

Title: Staff Capacity and Performance Engineer

Location: Redwood City, CA or Remote US


Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 100,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud.


Box is growing quickly, and our infrastructure is one of the largest parts of our business. It’s absolutely critical that we grow our infrastructure in a scalable and cost-effective way to enable us to continue to grow the company and serve our customers.

You will have the opportunity to get experience with in-house and public cloud providers while being part of a top-notch, high performing team with a diverse range of technical and business skills and backgrounds. We move quickly, identify and solve ambiguous problems, and have fun solving it!


  • Propose and implement public cloud solutions and management process for microservices with a variety of workload characteristics that aligns with cost efficiency and finops standard practices.
  • Guide service teams to implement cost optimization measures by compiling/curating recommendations from cloud vendors and/or 3rd party systems.
  • Monitor and govern cloud infrastructure footprint
  • Build a deep understanding of the performance and scaling requirements of Box microservices, to forecast their growth requirements and manage their current utilization health.
  • Design/develop self-service processes and tools to enable service owners to understand and self-manage their capacity, efficiency, and costs
  • Remote Friendly!


  • 5+ years of experience on capacity management and cloud solution implementation.
  • Good understanding on public cloud offerings with emphasis on price/performance considerations.
  • Experience with capacity management in cloud platforms (GCP, AWS)
  • Expert in capacity forecasting with deep quantitative analysis skills, and comfortable managing tradeoffs between project timelines, risk, and cost efficiency
  • Strong understanding of microservice architecture, availability models and their impact on capacity requirements.
  • Strong analytical and problem solving, communication and documentation skills.
  • Familiarity with Agile/Scrum
  • Driver in cross team/org efforts in delivering outcomes.
  • Understanding of benchmarking and volume testing methodologies on public cloud a plus

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