Upwork ($ UPWK) is the leading technology solution for companies looking to hire the best talent, stay flexible, and do more. We are passionate about our mission to create economic opportunities for people to have a better life. Each year, more than $ 2 billion of work is done through Upwork by trained professionals who want the freedom to work anytime, anywhere. Do the best companies connect with extraordinary talents around the world? Upwork is how.
A pillar of Upwork’s growth strategy is connecting freelancers and clients around the world with sophisticated machine learning models and advanced business insights with data exploration. The Data Platform Services team is reinventing our data platform and processes to support the analysis of growing products and customers. These insights enable Upwork teams to make the right decisions to drive activity and growth on our site!
As a senior manager of technical data management products at Upwork, you will work at the intersection of products, analytics, engineering, marketing, executives and other teams to build Upwork’s comprehensive platform for analytics and information. This is an exciting opportunity to balance strategy, governance and implementation of all things data, and facilitate conversations between all affected stakeholders who consume and create the data. Our team includes outstanding talents from around the world, many of whom come from the Upwork market.
Work closely with business partners to fully understand their highest impact analytics needs and help frame them as cross-functional business initiatives. Define the roadmap, cross-team results, and program success metrics, and drive execution of the initiative roadmap across teams.
Create user stories and requirements documentation for product and data engineering teams to use to create new capabilities on the Upwork data platform. Ensure requirements feasibility through initial data analysis and understanding of business models and processes.
Drive continuous prioritization of projects and features, compensation discussions, and communication of schedules and status to all partners.
Support day-to-day operations through problem triage, data validation, and support business communications and questions. Create end-user documentation for your data domains.
Work with Upwork’s product and data engineering teams to ensure source systems and the reporting data layer meet analytics needs. Drive the standards in data capture with multiple engineering teams.
What is needed to get our attention:
Hands-on experience in a variety of technical data product management roles leading highly functional data initiatives, such as customer data platform or product master. Prefer the combination of technical and commercial roles, especially in two-sided market business models.
History of translating large data initiative requirements into smaller, more actionable parts that can be delivered in increments via technical and business leads / resources.
Proven business results as a result of the data capabilities you have provided.
Extensive knowledge of data processing and event collection technologies such as Snowplow, real-time data pipelining and reporting, and AWS-based big data technologies. Experienced SQL writer.
Attention to detail combined with drive. You take charge of projects and take pride in seeing them through to completion.
Come change how the world works.
At Upwork, you will shape talent solutions to run today’s world. We are a remote work organization supported by offices in Santa Clara and Chicago, and we work together to create exciting remote work opportunities for a global community of professionals.
Our vibrant culture is based on shared values and our mission to create economic opportunities for people to have better lives. We build amazing teams, put our community first, and have a bias towards action. We encourage everyone to put their whole selves to work and grow together through development opportunities, mentoring, and employee resource groups. Oh yeah, we got amazing benefits too.
Check out our Life at Upwork page to learn more about the employee experience.
Upwork prides itself on being committed to recruiting and retaining a diverse and inclusive workforce. As an equal opportunity employer, we never discriminate on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, employment status. protected veteran, status as an individual with a disability or other legally applicable protected characteristics.
Tagged as: product
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