ManyPixels offers graphic design services to SMEs, agencies and marketing teams around the world. For a monthly fee, our clients get direct access to our team of 25 talented designers and we help them with a wide range of projects: graphic design (digital and print), web design and illustrations.
Our team is fully distributed in Europe and Asia, while most of our clients are located in the USA.
We’ve been in for over 3 years and growing rapidly as we solve a very common and painful problem – Finding a talented, affordable, and reliable freelance designer is difficult. With ManyPixels, you can submit your design request today and retrieve it tomorrow.
About the role
The team leader will be responsible for managing and overseeing a team of more than 10 designers and a portfolio of more than 80 clients. The tasks will be highly diversified and constantly evolve as the business grows.
What will you work on?
Each task (logo, landing page, illustration, etc.) that you enter must be assigned to a designer with a matching skill set. You will need to make sure that each task is being worked on, that all designers are not working too much or too little and that we always respect the promised deadlines (24-48h delivery).
You will be responsible for conducting a quality check on all completed tasks, ensuring that all deliverables match the client’s brief, and suggesting revisions if necessary.
You will be 100% responsible for your team and its projects. You will need to properly manage permit applications, internal and external communication, problem solving, SOP implementation.
With the help of the management team, you will need to conduct semi-annual performance reviews for all members of your team.
You will be responsible for conducting individual / group trainings with your team members regarding: onboarding, customer communication, time management, etc.
All designers communicate directly with the client on a daily basis regarding project deliverables. You will have to step in and support our clients when you need the project manager for more complex situations. You will be responsible for our current customer base and will need to take care of customer communication quite frequently, through customer service chat, email or video call.
Our ideal candidate
Excellent English skills (all communication is in English)
Strong knowledge in graphic / web design → similar previous experience is mandatory
Management / leadership experience
Ability to use tools (G Suite, Adobe Suite, Sketch, Slack, Asana, Notion, etc.)
Great organizational, people and communication skills
Motivated / mindset to do it / team player focused on always finding solutions instead of spotting problems / willingness to go the extra mile
Able to work from 10:00 a.m. at 7:00 p.m. Eastern European Time
Rapid learning / adaptability (things are constantly evolving)
Strong personality / Honest but always polite
Full-time remote work
Join a growing emerging startup with a lot of potential
Autonomy to implement ideas and have a significant impact
20 days of paid time off per year
Opportunity to grow (benefits and role / responsibilities) as the company grows
Fixed monthly salary of $ 800- $ 1200 depending on experience
100% remote, but must work in Eastern European time
Tagged as: product
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