Shorthand is a growing company that provides a digital publishing platform to many of the world’s best-known publishers, brands, not-for-profits, and universities. With customers on every continent (except Antarctica!), there’s never been a more exciting time to join Shorthand. Our company has a rare distinction in this era of money-burning startups of being comfortably profitable. We’re a small team of geeks with art and heart, and a high bar for quality.
To deliver our magic to customers and their audiences, we build software that is scalable, flexible, reliable and as simple as possible but no simpler.
We tend to do things a little differently at Shorthand. For one thing, we’re a small, fully remote team distributed around the world and have been for over 3 years, meaning we have established systems and processes in place. For this role, we’ll happily take applications from anywhere in the US region.
The mission of Shorthand is to create a beautifully informed world. In order to do that, we need to ship tools that make it easy to create immersive reading experiences for the web because it will otherwise be unaffordable and painfully cumbersome for brands and news publishers to produce such content. The purpose of this role is to generate new Annual Recurring Revenue (ARR) and customers for Shorthand, enabling the company to perpetuate itself financially and grow at it’s planned rate.
The successful candidate will join our amazing Account Executive (AE) team, and report to the VP of Sales & Success. The role will encompass elements of negotiation, solution design and selling, and collaboration with prospects with the intention of securing them as customers by utilising effective closing techniques. This is an exciting opportunity for someone with 5+ years selling experience to be part of an exciting software-as-a-service (SaaS) business.
Become an expert in using Shorthand.
Meet or exceed your monthly quota
Managing the sales lifecycle of your leads and opportunities: engage with new leads, understand their needs, provide software demonstrations online or in person, prepare proposals, follow ups, and negotiate contracts for sale.
Your leads will be split 50/50 between inbound and self-generated leads through effective outbound strategies.
Managing complex sales-cycles with the ability to speak with C-level executives, Finance, Procurement and IT teams.
Forecast sales activity and revenue achievement in CRM, and maintain accurate data around opportunities and communications
Nurture highly positive relationships inside and outside the organisation. Be part of and contribute to a high performance sales team and culture.
Promote, plan, schedule and coordinate open training events, webinars and workshops organised by us, our partners, our clients or other training providers.
Identify, participate in and attend industry-relevant virtual communities, online forums and conferences to promote Shorthand.
Participate in discussions with the product team around feature ideas and product improvements, reporting customer feedback and suggestions.
Report bugs in the product.
Is whip smart, as demonstrated by career achievements and/or school/university results.
Loves storytelling, especially visual storytelling.
Has outstanding written and face-to-face communication skills.
You are a proactive self-starter, who does not need to be told what to do and will be resourceful in order to find solutions to any challenge.
You thrive in a fast-paced and demanding environment, and possess a high level of intellectual curiosity.
You are collaborative.
You find fulfillment in the job itself, and happiness in a job well done.
Can ruthlessly prioritise competing demands, and stay calm under pressure.
Has an extremely high bar for quality.
Is thorough and detail-oriented.
Strives to continuously improve their sales process and demonstrate a willingness to learn and implement best practices.
Gains deep satisfaction from helping others achieve their goals.
Experience and Qualifications:
Has 5+ years experience as a quota-carrying sales professional and/or sales prospecting experience, ideally in the journalism or communication sectors.
A university qualification with specialization in journalism, communications, or a closely related field is desired but not essential.
Preferably has experience collaborating with diverse, geographically-dispersed teams.
Compensation and Benefits:
Competitive salary and commission plan.
Opportunity to work in a fast-paced, high growth SaaS company.
Remote working full-time, with allowance for co-working space if required.
Unlimited annual leave
Allowance for setting up your home office
Health and Wellness fund to support a healthy lifestyle